THE 360 NEWSLETTER
Following the FundEX and Investia merger on July 1, 2022, we have been receiving a number of client cheques made payable to FundEX. As such, please take note of the following considerations:
- To avoid any delays in payment, we ask that you please instruct your clients to make all their cheques payable to Investia Financial Services Inc. going forward.
- Cheques made out to “FundEX Investments Inc.” will automatically be rejected, as we cannot legally use the incorporation designation “Inc.” since the merger.
- While cheques made payable to FundEX Investments (without the “Inc.”) will not automatically be rejected, they could still be rejected or subject to scrutiny by the banking institution, which would delay processing.
Alternatives to cheques
As the industry is gradually moving away from paper cheques, we remind you that we offer safer and timelier alternatives to clients at Investia:
- Electronic funds transfer (online bill payment):
Administrative Procedure #47 (EFT procedure for Investia nominee accounts)
Administrative Procedure #47A (EFT procedure for client-name accounts)
Electronic Funds Transfer Step-by-Step Procedure (client handout) - One-time PAC
- Transfers between fund companies
Administrative Procedure #39 – In-Cash Transfers
For more information:
For an overview of available alternatives to cheques, watch the webinar Alternative to Cheques, also available on the Investia Advisor Centre under Guides & Training / Training Videos.
Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.
Also in this issue
- Advisor Applications Security Update – Integration of Multi-Factor Authentication
- Availability of March 31, 2023 Statements
- Elimination of Deferred Sales Charges (DSC) and Low Sales Charges (LSC)
- Virtual Best Business Practices Roadshows – Save the Dates
- FHSA – Updated Client Article and Availability in Univeris
- Interfund Switch Form and Signature Guarantee (Investia Nominee Accounts)
- New Client Article
- Investia Learning – New Section Highlighting Accredited Content
- Reminder – System Maintenance Weekend of April 21, 2023
- Compliance Inquiries and Account Supervision Email Address – Clarification
- Upcoming Live Training Webinar on nesto – More Information
- The Chronicles of our Cyber-Experts
- Learning From Experience – Rimba’s Story (PPI)