THE 360 NEWSLETTER

We are pleased to inform you that the Q1 statements will be available on the Client Portal next week. As for paper statements, they will be mailed out to clients shortly after.

Key Points and Useful Reminders:

Trade Date

Transactions appear on the statement using the “Trade Date” instead of the “Settlement Date”. This means that trades placed near the end of the quarter which have not yet been settled will appear on the statement. This applies to all quarterly statements.

Reporting Period Plan Inclusion

Quarterly statements include details of accounts which either had a balance at any point in the quarter, or had transaction activity during the statement period. Note that accounts closed before the start of the quarter are not included in the statement. 

Joint Accounts

Statements are generated for each owner. If the primary owner is registered for e-delivery or if the joint owner’s address or language differs from the primary owner’s, a statement will be mailed to the remaining owner(s). Below is a summary of the statement distribution logic:

Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, or by phone at 1-888-684-5548.