THE 360 NEWSLETTER

Following the June 22, 2023 communication, we would like to remind you that effective October 1, 2023, Investia will no longer be paying interest on money held in clients’ nominee cash accounts.

Investia Dashboard
To help manage impacted accounts, we invite you to refer to the Dashboard on the Advisor Centre, “My Actions” tab, to check which of your clients have money in their cash accounts and in which plan. Once you have identified the clients, you can make recommendations as to the various investment options available (e.g., portfolio rebalancing, opening of a HISA or GIC, etc.) which would be better suited to each client’s specific needs.

Client notification
As a reminder, clients will be notified of this change via a note which will be added to the disclaimer page contained in their Q2 statements (issued mid-July). The interest rate messaging on the Investia website has also been updated to reflect the new policy:

Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.