THE 360 NEWSLETTER
We are pleased to inform you that a new feature is now available on the Investia Client Portal and Mobile App!
During the week of November 21, 2022, the display of banking information will be available on the Investia Client Portal and Mobile App. Clients will be able to view:
- All their active bank accounts (i.e., those which have a start date, but no stop date in Univeris);
- The name of the bank, address, and the last 4 digits of the account number.
Investia Client Portal (Web browser)
Mobile App
Additionally, clients will have the ability to contact their Representative from the mobile app (notification sent via email), should they wish to modify their banking information.
We remind you that clients can easily install the Investia app available in Google Play and in Apple’s App Store. To promote the use of the mobile app, you may use the customizable turnkey letter: Client Turnkey Letter – Investia App
Below is a summary of features currently available on the mobile app:
- An overview page of clients’ accounts and each single account
- Details of mutual fund transactions
- A “Contact us” page providing contact info for the Representative and technical assistance
- Document viewing
- Biometric authentication (Touch ID or Face ID)
- GIC transactions
- Pending transactions
- Rate of return
Also in this issue
- Document Transmission Feature on the Advisor Centre – Improvement to our Process and Useful Reminders
- Important – Mutual Fund Licence Renewal for 2023
- Important Reminder – System Maintenance (Univeris, Advisor Centre, Client Portal and Mobile App)
- nesto and Investia Mortgage Referral Program and Contest Winner
- Estate Settlement – Two New Forms and Amended Administrative Procedure
- Interfund Switch Form – New Transmission Process
- Locking-In Confirmation Transfer In Form
- New Client Article
- Reminder – Elimination of Cheques From Your Daily Processes and Client Payment Options
- New Uploading Option on the Secure File Upload Tool – Bank Deposit Backups
- Change to Remote Account Opening Administrative Procedure Name and Important Reminders
- KYP Tool Update – Due Diligence Resets & Email Alerts
- Holiday Shopping Is Starting Soon, and so Are Cyberattacks
- iA Clarington Webcast Date Change
- The Greatest Hits – Your Client’s Top 3 Calculators (PPI)
- Monthly Market Snapshot – November 2022