THE 360 NEWSLETTER

Recently, we have been receiving an increasing number of inbound cash transfers intended for client-name accounts when they should in fact be sent directly to the fund company.

We feel this error is caused by the fact that advisors may be confused between the following transfer forms:

• Investia’s Transfer Authorization Form (F51-170A) for nominee accounts – which is reserved for transfers from an account from another institution to an Investia nominee account; and
• The receiving institution’s (i.e., fund company’s) transfer form (T2033) – which must be used to transfer an account from another institution to a client-name account with Investia.

We are asking for your cooperation in paying special attention to the type of transfer form you use in order to avoid potential delays and transaction rejections.

For more information related to external transfers, including documentation requirements, please read Administrative Procedure # 8 – External Transfers – Client-Name & Intermediary Accounts which can also be found on the Investia Advisor Centre under Policies & Procedures/Administrative Procedures.

Should you require any information, please do not hesitate to contact our Client Service Department, by email at investia@investia.ca, by phone at 1 888 684-5548 or by using our chatbot feature on the Advisor Centre.