THE 360 NEWSLETTER

Electronic Processing Agreement (EPA) – New FAQ

Best practices June 8, 2023

Following the June 1 communication and as mentioned during the Best Business Practices Roadshows earlier this week, the Electronic Processing Agreement (EPA) will come into effect on June 12, 2023.

The EPA is a mutual agreement between fund companies and distributors (Representatives/Head Office), which will allow you to use Fundserv, via Univeris, to submit your transactions (for client-name accounts only), without having to send documents to the fund companies.

To assist you in this transition, we have put together a FAQ document providing guidance related to the new document transmission requirements. Click here to read the FAQ.

Reminders

  • A banner including a link to a video explaining what the EPA entails will be added to the Advisor Centre in the coming days. Click here to watch this video now.

Should you have any questions, please contact our Client Services Team, by email at investia@investia.ca, by phone at 1-888-684-5548, or use the chatbot feature available on the Advisor Centre.