THE 360 NEWSLETTER

Important Reminder – Client Banking Information

Best practices April 27, 2023

Following the April 13, 2023 communication and in order to avoid trade rejections resulting from invalid/missing banking information, we would like to provide the following reminders regarding the entry of client banking information in Univeris:

  • All banking documents, including the personalized void cheque, must be sent to Imaging on the day of entry in Univeris. It is important that the client number be clearly indicated on the documents, more specifically on the void cheque, to ensure that they are indexed to the right client file.
  • The name in the “Holder Name” field in Univeris must always match the full name on the personalized void cheque.
  • It is important never to put spaces or dashes (–) in the bank account number.
  • The banking institution number entered into the system must match the number that appears on the void cheque and not the name of the banking institution, more specifically in the case of President's Choice Bank.
  • It is important to always indicate a start date in the system.
  • Only banking information corresponding to an authorized scenario as described in Administrative Procedure # 63 should be entered into the system.
  • No bank account in $US can be added to the system.
  • We remind you that transactions involving non-compliant banking information or documents not submitted to Imaging within the prescribed deadlines could be reversed via a letter of indemnity (“LOI”) at the Representative’s cost and be subject to further action in the case of repeated non-compliance.

Should you require additional information, please read Administrative Procedure #63 – Additions or Change of Banking Information.